Shipping policy

We want your shopping experience to be as beautiful and seamless as possible. Every order is carefully prepared and packaged with love before making its way to you.

All orders are generally processed and dispatched within 1–3 business days. Please note that processing times may be slightly longer during promotional periods, sales or public holidays.

Once your order has been dispatched, you will receive a confirmation email with tracking information where available.

We are pleased to offer free standard shipping on all Australian orders over $65 AUD. For orders below $65 AUD, shipping fees will be calculated at checkout.

Delivery timeframes depend on your location and the shipping carrier. Please note that delivery estimates are provided by the carrier and are not guaranteed. Delays may occur during busy periods, public holidays or due to circumstances outside our control.

Where tracking is available, you will receive a tracking link via email once your order has been dispatched. Please allow some time for tracking information to become active.

Please ensure your shipping address and contact details are correct before completing your purchase. If you notice an error, contact us as soon as possible. We cannot guarantee address changes once an order has been processed or dispatched.

If your parcel has not arrived within the expected delivery timeframe, please contact us. We will assist you in following up with the shipping carrier.

For international shipping enquiries, please contact us to confirm available destinations and shipping costs.

If you have any questions regarding shipping or delivery, please contact us through our website’s contact page.

Thank you for shopping with us. We appreciate your support!